1. Shipping Methods:
We utilize reliable shipping carriers to deliver our food products. The specific carrier may vary depending on your location and the size of your order. Our goal is to select the most appropriate
shipping method to ensure the freshness and quality of the food products.
2. Order Processing Time:
Once your order is received, it will be processed within 2 business days. During this time, our team will prepare your food products for shipment, including packaging and quality checks.
3. Delivery Time:
The delivery time will depend on the shipping method and your location. Standard delivery within India usually takes between 6 to 15 business days. Please note that these estimates are subject
to change during peak seasons or unforeseen circumstances.
4. Shipping Charges:
Shipping charges will be calculated based on the weight, size, and destination of your order. The shipping cost will be displayed during the checkout process. Please note that shipping charges
5. International Shipping:
We currently offer international shipping to select countries. However, please be aware that customs regulations, import duties, and taxes may apply. These charges are the responsibility of the
customer and may be collected by the customs authority upon delivery.
6. Tracking Information:
Once your order is shipped, we will provide you with a tracking number via email or through your account. You can use this tracking number to monitor the progress of your shipment and
estimate the delivery date.
7. Delivery Confirmation:
Upon receiving your order, please carefully inspect the packaging for any signs of damage or tampering. If you notice any issues, please contact our customer support immediately.
Please note that we do not accept returns or offer refunds for food products due to the perishable nature of the items.
8. Failed Delivery Attempts:
If the shipping carrier is unable to deliver your order due to an incorrect address, unavailability, or any other reason, they will typically make multiple attempts. Please ensure that you provide
accurate and complete shipping information to avoid any delivery complications. In case of repeated failed delivery attempts, the package may be returned to us, and additional charges
may apply for reshipment.
9. Product Freshness and Quality:
We take utmost care to package our food products securely and maintain their freshness. If you receive any food products that are damaged, spoiled, or not up to our quality standards,
please contact our customer support within 2 hours of receiving the order, and we will work to resolve the issue to the best of our ability.